Product Repair<\/h4>
If your unit is faulty and you are either unsure what the fault is, we offer a comprehensive and competitive repair service, with transparent pricing and pricing capped at $995.00 for all units within 5 years old.<\/p><\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/3″]
<\/i><\/div>Parts Supply<\/h4>
Should you wish to carry out any repairs in-house our aftersale team will help you diagnose the what the faulty parts could be and assist you in disassembling the unit and repairing. Please note the Swimsuit Dryer Co LLC accept no liability for incorrect repairs carried out.<\/p><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space]
Which route is right for you?<\/h2><\/div>Product Exchange <\/div>
$0.00 or $1,295.00 \/ $1,695.00<\/div>
- <\/i>FREE Product Exchange is unit within guarantee period.<\/li>
- <\/i>One of pricing for either new or reconditioned inclusive of all costs.<\/li>
- <\/i>Quick Turnaround and faulty unit supplied with a prepaid FedEx Label.<\/li>
<\/ul><\/div>New units will receive a 2 year full guarantee whilst Reconditioned units will receive a 1 year guarantee.<\/p><\/div><\/div>
Company Repair<\/div>
$395.00 - $1,095.00*<\/div>
- <\/i>Within the minimum fee of $295.00 all shipping and labor is included.<\/li>\r\n\r\n
- <\/i>An estimated quotation can be provided before goods are collected based on the fault description.<\/li>\r\n\r\n
- <\/i>All repairs will receive a 2 year guarantee on parts replaced and 1 year labor warranty.<\/li>\r\n\r\n
<\/ul><\/div>Please note we will strive to repair and service your equipment as quickly as possible, however, due to various factors it may take between 10 - 20 workings days from collecting your unit to returning it.<\/p><\/div><\/div>
Parts Supply<\/div>
Costs vary according to fault. <\/div>
- <\/i>All Parts supplied receive a 2 year guarantee.<\/li>\r\n\r\n
<\/ul><\/div>
- <\/i> Aftersales team will help identify faults and offer assistance when you are carrying our your repair.<\/li>\r\n\r\n
<\/ul><\/div>
- <\/i>Only order what your need!<\/li>\r\n\r\n
<\/ul><\/div>Whilst our staff will offer full support in identifying the fault and help you in every way possible to repair your equipment, the Swimsuit Dryer Co LLC and any staff or affiliates take no responsibility or accept any liability for any damages or injuries to individuals or property. <\/p><\/div><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space]Product Exchange<\/h2><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_video link=”https:\/\/vimeo.com\/691996588″][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space]Swimsuit Dryer Repair Process.<\/h2><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text css_animation=”appear”]\n<\/i>Identify Your Fault<\/h4><\/div>
Identify your fault by completing our simple troubleshooting questionnaire.<\/p><\/div><\/li>\n
<\/i>Contact us with your details<\/h4><\/div>
Contact us and provide the Serial Number, Make and Model of your Swimsuit Dryer and the description of the fault.<\/p><\/div><\/li>\n
<\/i>Schedule a Collection<\/h4><\/div>
If you are happy with your estimated cost for repair we will arrange for your unit to be collected.<\/p><\/div><\/li>\n
<\/i>Pay for your repair<\/h4><\/div>
If you are happy with the cost of your actual repair cost pay for your repair<\/p><\/div><\/li>\n
<\/i>Delivery <\/h4><\/div>
Once payment is received your order will be processed and your unit reutnred.<\/p><\/div><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_tta_accordion][vc_tta_section title=”Does a Machine have to have a fault?” tab_id=”1599573176311-75809b37-9b63″][vc_column_text css_animation=”fadeInLeft”]This depends. If you are trying to exchange a purchased new or reconditioned Swimsuit Dryer the machine must be faulty. However, if you have a Swimsuit Dryer, Suitmate or other model out of warranty you can Part exchange this for a discount.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Someone has scratched my unit can I replace this under warranty?” tab_id=”1599573176334-c85b0d94-9679″][vc_column_text css_animation=”fadeInRight”]Unfortunately no, our Global Guarantee only covers mechanical and electrical faults.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”I have already disposed of the faulty unit, can I still claim the discount?” tab_id=”1599573838346-7a224410-7d63″][vc_column_text css_animation=”fadeInLeft”]Possibly, this will depend on what make and model the unit was and whether you can provide details of the machine you have disposed of.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”I have received my new machine, but I no longer wish to exchange my old unit. Will I still be entitled to the discount?” tab_id=”1599574070362-2f96babe-2f53″][vc_column_text css_animation=”fadeInRight”]If you decide you no longer wish to return your old machine we will require any discounts applied to be paid.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_btn title=”Full Terms and Conditions” color=”danger” css_animation=”fadeIn” link=”url:https%3A%2F%2Fwww.swimsuitdryer.global%2Fglobal-warranty-guarantee%2F”][\/vc_column][vc_column width=”1\/2″]