Product Repair<\/h4>
If your unit is faulty and you are either unsure what the fault is, we offer a comprehensive and competitive repair service, with transparent pricing and pricing capped at $995.00 for all units within 5 years old.<\/p><\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/3″]
<\/i><\/div>Parts Supply<\/h4>
Should you wish to carry out any repairs in-house our aftersale team will help you diagnose the what the faulty parts could be and assist you in disassembling the unit and repairing. Please note the Swimsuit Dryer Co LLC accept no liability for incorrect repairs carried out.<\/p><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row fullwidth=”yes” top_margin=”-20″ bottom_margin=”0″ background_color=”#ffffff” css=”.vc_custom_1553528311771{background-color: #ffffff !important;}”][vc_column][vc_empty_space height=”100px”][vc_custom_heading text=”How much will it cost to repair my Swimsuit Dryer?”][vc_empty_space height=”100px”]
Product Exchange <\/div>
$0.00 or $1,295.00 \/ $1,695.00<\/div>
- <\/i>FREE Product Exchange is unit within guarantee period.<\/li>
- <\/i>One of pricing for either new or reconditioned inclusive of all costs.<\/li>
- <\/i>Quick Turnaround and faulty unit supplied with a prepaid FedEx Label.<\/li>
<\/ul><\/div>New units will receive a 2 year full guarantee whilst Reconditioned units will receive a 1 year guarantee.<\/p><\/div><\/div>
Company Repair<\/div>
$395.00 - $1,095.00*<\/div>
- <\/i>Within the minimum fee of $295.00 all shipping and labor is included.<\/li>\r\n\r\n
- <\/i>An estimated quotation can be provided before goods are collected based on the fault description.<\/li>\r\n\r\n
- <\/i>All repairs will receive a 2 year guarantee on parts replaced and 1 year labor warranty.<\/li>\r\n\r\n
<\/ul><\/div>Please note we will strive to repair and service your equipment as quickly as possible, however, due to various factors it may take between 10 - 20 workings days from collecting your unit to returning it.<\/p><\/div><\/div>
Parts Supply<\/div>
Costs vary according to fault. <\/div>
- <\/i>All Parts supplied receive a 2 year guarantee.<\/li>\r\n\r\n
<\/ul><\/div>
- <\/i> Aftersales team will help identify faults and offer assistance when you are carrying our your repair.<\/li>\r\n\r\n
<\/ul><\/div>
- <\/i>Only order what your need!<\/li>\r\n\r\n
<\/ul><\/div>Whilst our staff will offer full support in identifying the fault and help you in every way possible to repair your equipment, the Swimsuit Dryer Co LLC and any staff or affiliates take no responsibility or accept any liability for any damages or injuries to individuals or property. <\/p><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space]Swimsuit Dryer Repair Process.<\/h2><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text css_animation=”appear”]\n<\/i>Identify Your Fault<\/h4><\/div>
Identify your fault by completing our simple troubleshooting questionnaire.<\/p><\/div><\/li>\n
<\/i>Contact us with your details<\/h4><\/div>
Contact us and provide the Serial Number, Make and Model of your Swimsuit Dryer and the description of the fault.<\/p><\/div><\/li>\n
<\/i>Schedule a Collection<\/h4><\/div>
If you are happy with your estimated cost for repair we will arrange for your unit to be collected.<\/p><\/div><\/li>\n
<\/i>Pay for your repair<\/h4><\/div>
If you are happy with the cost of your actual repair cost pay for your repair<\/p><\/div><\/li>\n
<\/i>Delivery <\/h4><\/div>
Once payment is received your order will be processed and your unit reutnred.<\/p><\/div><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space]
Product Exchange<\/h2><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_video link=”https:\/\/vimeo.com\/691996588″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_custom_heading text=”Q & A Sending my Swimsuit Dryer for repair”][vc_toggle title=”What if I don’t have the original packaging?” css_animation=”fadeIn”]If you don’t have the original packaging you will need to box or wrap the faulty Swimsuit Dryer in a box now larger than: 25″ x 18″ x 18″<\/strong><\/span><\/span>. Any items returned in boxes larger than this will incur an additional handling fee of up to $200.00.[\/vc_toggle][vc_toggle title=”How long will it take to return my Swimsuit Dryer?” css_animation=”fadeIn”]Once your Swimsuit Dryer has been collected we aim to provide you with a cost to repair this within 5 – 7 working days (including transit). From receipt of PO or payment we usually repair and return repaired Swimsuit Dryers within 10 working days. As a guide you will need to consider your Swimsuit Dryer may be out of commission for up to 3 weeks from the date we collect this.<\/p>\n** Please note: If you do not have a credit account, we will not proceed with any repair works until payment has been received.[\/vc_toggle][vc_toggle title=”How much will a repair cost?” css_animation=”fadeIn”]This is dependant on what is required. Our products have been designed to be robust, durable and simple. We ask four simple questions to help us determine what a fault is and we will try to provide the most accurate quotation as possible. However, in certain cases if the questions have not been answered correctly, or there additional items required the cost will be higher. If you product is less the 5 years old and there is no excessive water damage to the motor, this component will not require replacing during this time.<\/p>\n[\/vc_toggle][vc_toggle title=”What if I disagree with the quotation?” css_animation=”fadeIn”]If you are unhappy with the quoted price we can either: recycle it for free (minimum charges will not be billed), part exchange your Swimsuit for a new or factory refurbished model or return the equipment to you, minimum charges apply to cover labor and shipping costs.[\/vc_toggle][vc_toggle title=”Do you warranty your work?” css_animation=”fadeIn”]Yes, we provide a 12 month labor warranty and 2 years warranty on any electrical parts fitted.<\/p>\n
** Warranty does not cover shipping costs or labor if the unit was returned with a different faulty part. If your Swimsuit Dryer is over 5 years old we may recommend it is replaced.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Q & A Exchange Program”][vc_toggle title=”Why should I consider Part Exchanging my Swimsuit Dryer?” css_animation=”fadeIn”]The advantages of our part exchange program over repair and return is: time, convenience and warranty:<\/p>\n
Time: We aim to dispatch new or Factory Refurbished units within 7 – 10 working days.<\/p>\n
Convenience: Once you receive your replacement machine, simply place the faulty one in the packaging supplied and stick any pre-paid labels onto the box. You can then hand over the box to your relevant collection driver or we can schedule a collection.<\/p>\n
Warranty: All new or factory refurbished units are supplied with a full warranty which includes all shipping costs.[\/vc_toggle][\/vc_column][vc_column width=”1\/2″]